Guide to Getting Hired at Delta Airlines

References

Since the Delta Air Lines process can be competitive, a great way to stand out is to use a reference. If you have a contact who currently works at Delta Air Lines, you should consider requesting a reference from them as they are the ideal reference to speak to your ability to perform the basic tenants of the job and display Delta Air Lines cultural values. If you don’t know anyone at Delta Air Lines, references from former supervisors, managers, colleagues, mentors, professors, community leaders, or even volunteer coordinators will work. Overall, your reference should be able to discuss your work ethic, ability to learn, and effectiveness as a team player.

When submitting references to Delta Air Lines, include important details such as their full name, job title, the company or organization they represent, and their contact information, including both a phone number and an email address. Ask your references before including them in their application so they can be prepared before they are contacted by the hiring manager. This will ensure that they’re prepared and willing to speak on your behalf. Afterward, consider sending a thoughtful thank-you note to show your appreciation for their time and support in helping you with your application process. This small gesture is a great way to show your appreciation and ensuring that they will be able to help you with future references going forward.

Resume

Help your Delta Air Lines resume stand out by tailoring your application to match the specific job qualificaitons and include any experiences that can speak to your ability to suceed at your new position.

When tailoring your resume, a great way to ensure that your application gets seen by hiring managers is to review the job listing and match specific skills highlighted in the description to your own experiences and personal qualifications. This can help your resume surpass any initial screenings that may keep your resume from being seen.

You can also help your resume stand out by displaying your relevant past experiences through a personal summary. Personal summaries are a great place to talk about personal attributes that will help you suceed in the position or specific experiences that make you qualified for the job. Consider using a clean simple format, this will allow the hiring manager to review your application quickly and accurately.

When possible, include numbers or percentages that highlight your past acheivments. Certifications, licenses, or specialized training similarily showcase your unique capabilities to succeed at the job, especially in Delta jobs that require more technical knowledge. When working on your resume, also consider including your volunteer experience. Highlight how experiences with volunteer work as grown your leadership, time management, or project management capabilities.

Hiring Process

The interview process at Delta Air Lines is highly variable depending on the position that you are applying for. Positions such as flight attendant, pilot, and mechanic may have a more in-depth interview process to ensure that applicants to satisfy the skill and safety requirements for the position. These positions are also typically more competitive.

You can apply for Delta Air Lines through their online portal by making an application, answering questions about your background, and submitting a resume.

The initial stages of the application require applicants to submit a resume, complete an initial employment assessment, and then conduct screening and behavioral interviews. After the initial interview process, you may also be asked to complete a group interview. For roles like flight attendants and customer service agents, Delta may conduct a group interview or assessment day. Here, you’ll be evaluated on your ability to work as part of a team, your interpersonal skills, and how you handle various situations. It may include group activities, role-playing, and scenario-based exercises.

If you have completed all these stages and received a job offer you will be asked to complete a background check, drug test, and applicable training.

Tips for Getting Hired at Delta Air Lines

To stand out in your application and boost your chances of securing a job at Delta Air Lines, consider these supplementary tips:

• Tailor your resume to the role. Highlight relevant experience in customer service, aviation, hospitality, or any roles requiring strong communication and teamwork skills. For flight attendant or customer service roles, emphasize your experience working with customers in fast-paced environments.
• Be flexible with your availability. Airlines operate around the clock, and employees often work irregular hours, including nights, weekends, and holidays. Make sure to communicate your willingness to work flexible shifts, as this can be a key factor in the hiring process.
• Prepare for behavioral interviews using the STAR method. Delta uses the STAR method (Situation, Task, Action, Result) during interviews, especially for roles like flight attendants or customer service agents. Be prepared to discuss how you handled difficult situations, solved problems, or worked under pressure in past roles.
• Highlight cultural sensitivity and any extra language skills you have. Delta values employees who can interact effectively with people from diverse backgrounds. If you speak multiple languages or have experience working with people from different cultures, be sure to highlight these skills in your application and during the interview.

Conclusion

Securing a role at Delta Air Lines could seem daunting, yet a strategic approach can significantly raise your chances of success.

Start today—submit your application to Delta now!

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